ASHEVILLE, N.C. (828newsNOW) —  The Asheville Downtown Improvement District officially launches its public services this week, providing cleaning, maintenance and hospitality initiatives designed to keep downtown Asheville welcoming and well cared for.

There will be 11 ADID Ambassadors working from 8 a.m. to 10:30 p.m., seven days a week, ensuring quick responses to community complaints.

Designed to complement the work of Asheville city services, the core projects of the ADID include:

  • Daily litter and debris removal on sidewalks and streetscapes
  • Supplemental storm drain clearing
  • Graffiti removal and inspection of streetscape fixtures
  • Pressure washing and spot cleaning of public spaces
  • Maintenance and reporting for public spaces
  • Supplemental restroom cleaning and monitoring
  • Basic landscape and planter care
  • On-call rapid response for emergent cleaning and maintenance needs

The public can request help from the ADID by email at service@ashevilledowntown.org or by phone at (877) 828-2343.

According to a press release from the Asheville Downtown Association, which manages the ADID in collaboration with the Asheville Area Chamber of Commerce and Nexstreet, the soft launch of the organization on May 1 has already been a tremendous benefit to the city.

“Since the soft-launch of services on May 1, ADID Ambassadors have removed more than 11,920 pounds of litter and debris from downtown streets and public spaces, completed over 1,400 landscaping tasks, abated 803 instances of graffiti, maintained public trash cans with over 350 cleanings and safely removed 106 individual needles from the public realm. These efforts reflect a proactive, visible commitment to keeping downtown clean, safe and welcoming for all,” wrote the ADA.

For more information, visit www.ashevilledowntown.org/about-improvement-district.