Distribution Sites and Helene Resources

Information & Resource Updates from North Carolina Department of Public Safety

• Shelters
• County Information (will continue to be updated as resources are available)
• Power Outages
• Disaster Distress Helpline
  • Call or text 1-800-985-5990.
  • Español: Llama o envía un mensaje de texto 1-800-985-5990 presiona “2.”
  • For Deaf and Hard of Hearing ASL Callers: Please text or call the Disaster Distress Helpline at 1-800-985-5990 using your preferred Relay provider.

Disaster Assistance

FEMA

There are three ways you can apply for disaster assistance benefits following #Helene:

1. Online: disasterassistance.gov
2. FEMA APP: fema.gov/app
3. Call 800-621-3362

• Black Mountain: 550 Hwy 9, Black Mountain, NC, 9 a.m. – 6 p.m.
• Biltmore Village: 800 Fairview Road, 9 a.m. – 6 p.m.
• Walmart: 60 Airport Road, Arden, NC, 9 a.m. – 6 p.m.
• Riceville Volunteer Fire Department: 2251 Riceville Road, 9 a.m. – 6 p.m.
• North Star Academy: 90 Montford Avenue, 11 a.m. – 4 p.m.
• 800 Fairview Road, Asheville, NC
• Beech Community Center, 15 State Hwy 2117, Weaverville, NC
• Pack Square Park, 9 a.m. – 6 p.m.
• Community of Emma: Spanish Speaking 528 Emma Street, 9 a.m. – 6 p.m. LAST DAY 10/10/24
• New Bridge Baptist Church: 199 Elkwood Ave, Asheville, NC), 9 a.m. – 6 p.m.

NC Disaster Unemployment Assistance (DUA)

Following a federal disaster declaration because of Hurricane Helene, Disaster Unemployment Assistance (DUA) benefits are now available in 25 counties as well as the Eastern Band of Cherokee Indians. People in these counties have 60 days from October 1 to file an application for Disaster Unemployment Assistance at des.nc.gov. The deadline to apply is December 2. The counties are as follows, and more counties may be added to the list of those eligible for DUA at a later date: Alexander, Alleghany, Ashe, Avery, Buncombe, Burke, Caldwell, Catawba, Clay, Cleveland, Gaston, Haywood, Henderson, Jackson, Lincoln, Macon, Madison, McDowell, Mitchell, Polk, Rutherford, Transylvania, Watauga, Wilkes, Yancey and Eastern Band of Cherokee Indians.

One Buncombe Call Center

Buncombe County has activated this call center for residents to report storm damage, access resources, and find storm-related information. Call 828-250-6100.

Water and Food Distribution 

ASHEVILLE

• City of Asheville Food and Water Distribution Sites: Food and water distribution locations in Asheville now have non potable water which can be used for flushing toilets. This is in addition to drinking and cooking water. The public will need to bring their own containers for non-potable water.
  • Asheville Middle School, 211 S. French Broad Ave
  • Pack Square Park, 70 Court Plaza
  • Linwood Crump Shiloh Community Center, 121 Shiloh Rd
  • Lucy Herring Elementary, 98 Sulphur Springs Rd
  • Oakley Elementary School, 753 Fairview Rd
• World Central Kitchen is in Asheville and will serve meals at noon each day at Bears Smokehouse on Coxe Ave. More info here.
• WNC Farmer’s Market – Manna Foodbank will be distributing water, food, baby diapers from 11a-5PM. Donations Accepted 8-12 AM Daily. Asheville Humane Society will be on site to accept donations of pet food and supplies.
• Hearts with Hands – Distributing food boxes and water from 10 a.m.-6 p.m daily through Saturday. Distribution is at the organization’s warehouse located at 850 Warren Wilson Road in Swannanoa.
• Static Age Records -Open from Noon-7pm. Distributing bottled water, food and hygiene products. Has power and wifi available and a hot water handwashing station.
• Lowe’s Home Improvement on Smokey Park Highway – Denny’s Mobile Relief Diner will be open from 8am-1:30pm through Tuesday, October 8th and will serve FREE freshly cooked breakfast with coffee and water. Address is 95 Smokey Park Hwy, Asheville, NC
• Rocky’s Hot Chicken Shack – Crisis Response International Mobile Kitchen is distributing free meals at Rocky’s South Asheville location on Sweeten Creek Road from 12-3 daily
• Daddy Mac’s Downhome Dive South Slope – giving out free meal boxes every day from 12-2 while supplies last
• Papa Johns – Providing free pizzas at 800 Fairview Rd location in Asheville 12 – 6 pm daily, while supplies last. Beginning Saturday, Oct. 12, a Papa Johns mobile kitchen at 825 Merrimon Ave. in Asheville will be providing free pizzas from 11 a.m. to 7 p.m. each day, while supplies last.

BUNCOMBE COUNTY

The following locations will distribute a one-day supply of bottled water for each individual in a household, with distribution sites operating as drive-through locations, but walk-ups will be accommodated. Open Noon-4pm

• William W. Estes Elementary School – 275 Overlook Road, Asheville
• Sand Hill Elementary – 154 Sand Hill School Road, Asheville (Please enter via Acton Circle)
• North Windy Ridge Intermediate School – 20 Doan Road, Weaverville
• Fairview Elementary School – 1355 Charlotte Highway, Fairview
• Leicester Elementary School – 31 Gilbert Rd, Leicester, NC 28748
• Black Mountain Ingles: 550 NC-9, Black Mountain, 28711

Barnardsville

The following locations will distribute a essentials (food, water, toiletries):

• Barnardsville Elementary School, 20 State Rd. 2170, Barnardsville, NC 28709
• Barnardsville Fire Department, 100 Dillingham Rd., Barnardsville, NC 28709
• Big Ivy Community Center, 540 Dillingham Rd., Barnardsville, NC 28709

Black Mountain

• Supplies of food and drinking water are available daily for distribution from 9:00 a.m. to 7:00 p.m. at
  Ingles in Black Mountain, 550 NC-9. Ice will be available. Food and water are continuously coming into
  our community.
• Residents can visit the Black Mountain Pool area located at 401 Laurel Circle Dr. from Monday-Saturday
  9am-6pm, and Sunday 10am-6pm for potable water, supplies, a landline phone, and solar showers.
• Supplies are available at the Black Mountain Presbyterian Church, 117 Montreat Rd., Monday-Friday
• Supplies and meals are available at The Railyard, 141 S. Richardson Blvd., 11am-5pm daily.

Weaverville

• Wal-Mart has established a drive-thru relief center, offering hot meals, water, and ice. Center will be open from 12pm Friday October 4 until 4pm Sunday October 6
• Water and pantry items will be distributed from the Community Center on Wednesday, October 2 from 3-4pm.
• Water and pantry items will be available for pickup on Thursday, October 3 at the Weaverville Community Center, 60 Lakeshore Drive. 10am – 2pm.
• Donations of water and pantry items will be collected at the Community Center Thursday, October 3 between 3pm and 4pm

Weaverville Community Center is located at 60 Lakeshore Dr, Weaverville. Check Town of Weaverville Facebook for ongoing updates

Woodfin

• West Woodfin Distribution Hub – 80 Olivette Road, Woodfin. Food, water from 3-5pm daily.
• New Bridge Baptist Church, 199 Elkwood Avenue, Woodfin. Water distribution begins at 1pm daily. Food distribution begins at 3pm daily.

Check Town of Woodfin Facebook for ongoing updates

HAYWOOD COUNTY

If you are in need of supplies, you can visit one of the following County distribution centers:

• Woodland Baptist Church at 545 Crabtree Rd., Waynesville
• Bethel Elementary School at 4700 Old River Rd., Canton
• Jonathan Valley Elementary School at 410 Hall Dr., Waynesville

Supplies can be picked up Monday through Friday, from 9am to 6pm.

Town of Canton: Hurricane Helene Supply Distribution Center opens Thursday, October 3 at the International Paper Sports Complex located at 305 Silkwood Drive in Canton, Monday through Friday from 8:00am to 6:00pm. Please bring your own reusable bags or boxes to carry items.

Maggie Valley: A water tanker is stationed at the Maggie Valley Fire Department, 2901 Soco Road, from 8 a.m. to 6 p.m. for those who need water. Please bring your own containers. Limit is 1 gallon per person per day.

HENDERSON COUNTY

Henderson County Resource Hubs locations for water distribution and other supplies – October 8 & 9 from 9am.

• Etowah Elementary, 320 Etowah School Road Etowah, NC 28729
• Mills River Town Hall, 124 Town Center Drive. Mills River, NC 28759

Two local churches are also serving as Resource Hubs this week:

Emergency Shelter: Edneyville Elementary, 2875 Pace Road, Hendersonville, for Henderson County residents who were displaced by Hurricane Helene. This shelter has bathroom facilities and serves hot meals. This location also offers sheltering for pets. If you were displaced from your home due to the hurricane and need to seek shelter, please go to the Edneyville Elementary shelter.

Auto Advantage, now Discovery Regional Pre-Owned Superstore, is focused on supporting our community at this time. Everyone is invited to come to 5998 Asheville Highway in North Hendersonville for water, food, internet access, charging your devices, and to be together as a community during this difficult time. 9am-7pm everyday at Auto Advantage, now Discovery Regional Pre-Owned Superstore at 5998 Asheville Highway in North Hendersonville. For updates, follow on social at Auto Advantage

MCDOWELL COUNTY

• Woodlawn: Hicks Chapel Church, 6008 US 221 N, Marion, NC and Former TJ’s Discount, 8153 US 221 N, Marion, NC 28752
• Old Fort: Old Fort Town Hall, 38 Catawba Avenue, Old Fort, NC 28762
• Marion: New Manna Baptist Church, 225 East Court St., Marion, NC 28752
• Dysartsville: Solid Rock Free Will Baptist Church, 7860 NC 226 S, Nebo, NC 28761

• Meals: Grace Community Church with provide hot meals at their location (5182 US 70 West, Marion, NC 28752). Lunch will be served from 11am-12:30pm. Dinner served from 4:00 – 5:30 PM

YANCEY COUNTY

Connectivity

Verizon Cellular Satellite Trailer – Family Justice Center at 35 Woodfin Street, Asheville

T-Mobile Satellite Trucks – providing cellular voice, data, Wi-Fi and charging stations at the following locations

• Western North Carolina (WNC) Agricultural Center at 1301 Fanning Bridge Road, Fletcher, NC 28732
• Asheville Middle School at 211 S. French Broad Ave., Asheville, NC 28801
• Dr. Wesley Grant Sr. Southside Community Center at 285 Livingston St. Asheville, NC 28801
• Tractor Supply Co. at 125 Old US HWY 70 East, Black Mountain, NC 28711
• Tractor Supply Co. at 14 Monticello Rd, Weaverville, NC 28787

AT&T – Has set up a public mobile connectivity station at Sam’s Club, 645 Patton Ave, Asheville, offering charging stations and service for calls.