If you are a veteran, service member, family member or caregiver who needs help right now, start here. Veterans in Asheville and Western North Carolina can contact crisis support, VA emergency resources, homeless veteran services, women veterans support and local organizations that help connect veterans with care.

Emergency banner with red exclamation icon: start here, call 911 if in danger; Veterans Crisis Line: call 888, then press 1; Text 838255; Homeless Veterans Support Group: 877-424-3838.

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Veterans Crisis Line

The Veterans Crisis Line provides free, confidential crisis support 24/7 for veterans, service members and their loved ones. You do not have to be enrolled in VA benefits or VA health care to contact the Veterans Crisis Line.

Call: 988, then press 1
Text: 838255
Chat: VeteransCrisisLine.net

Use the Veterans Crisis Line if you are a veteran in crisis, concerned about a veteran, worried about suicide risk, experiencing emotional distress or need to talk with someone right away.

If a veteran needs emergency mental health care

For immediate danger or a life-threatening emergency, call 911.

For veterans who need urgent mental health evaluation in the Asheville area, the Charles George VA Medical Center Emergency Department can evaluate veterans who need immediate care.

Charles George VA Medical Center
1100 Tunnel Road
Asheville, NC 28805

Main phone: 828-298-7911
VA Health Connect: 855-679-0074
Mental health care: 828-299-2519

The VA says calling ahead can help provide important information to VA providers, nurses, law enforcement or administrative staff when a veteran needs immediate evaluation.

Urgent mental health walk-in care

Veterans may be able to receive urgent walk-in mental health or substance use support through the VA Asheville Hope and Recovery Center.

VA Asheville urgent mental health information

Hope and Recovery Center
Building 9, Riceville Road
Charles George VA Medical Center campus

Walk-in clinic hours listed by VA Asheville:
Monday: 8 a.m.-3 p.m.
Tuesday: 8 a.m.-3 p.m.
Wednesday: 10 a.m.-3 p.m.
Thursday: 8 a.m.-3 p.m.
Friday: 8 a.m.-3 p.m.

Call ahead when possible to confirm hours and availability.

VA Health Connect

Veterans enrolled in the Western North Carolina VA Health Care System can call VA Health Connect for 24/7 support with VA care.

VA Asheville updates and resources

VA Health Connect: 855-679-0074

VA Health Connect can help with administrative support, nurse triage, pharmacy questions, virtual visits, VA Video Connect, VA Health Chat and other care-related needs.

National Call Center for Homeless Veterans

Veterans who are homeless or at risk of homelessness can contact the National Call Center for Homeless Veterans for free, confidential help 24/7.

National Call Center for Homeless Veterans

Call: 877-4AID-VET
Call: 877-424-3838

This call center connects veterans with trained professionals who can help them find the nearest VA support for housing, shelter and other services.

VA Asheville homeless veteran care

VA Asheville health care helps veterans who are homeless or at risk of becoming homeless because of financial hardship, unemployment, addiction, depression, transition from jail or other challenges.

VA Asheville homeless veteran care

VA Asheville may help connect veterans with immediate food and shelter, transitional or permanent housing, financial support to prevent homelessness, addiction and depression treatment, health and dental care, job training, life skills development, education and support with justice system navigation.

VA Asheville main phone: 828-298-7911
VA Health Connect: 855-679-0074

Veterans Restoration Quarters

ABCCM Veterans Restoration Quarters provides shelter and support for veterans experiencing homelessness in Asheville.

Veterans Restoration Quarters
1329 Tunnel Road
Asheville, NC 28805

Phone: 828-259-5333
Veterans Intake Line: 828-398-6622
Email: vrq@abccm.org

Veterans who need shelter can call the Veterans Intake Line to ask about availability and next steps.

Transformation Village

ABCCM Transformation Village provides transitional housing for homeless women, mothers with children and veterans.

Transformation Village Intake Line: 828-398-6920

Women veterans, mothers with children and veterans seeking shelter or transitional housing should call to ask about eligibility, availability and intake steps.

Supportive Services for Veteran Families

Veterans Services of the Carolinas Supportive Services for Veteran Families is a homeless prevention program designed to help veterans and their families maintain current housing or find new, affordable housing.

Services may include case management, help obtaining VA benefits, housing search assistance, utility payment assistance, rental assistance, security deposit help and coordination with community resources.

Request assistance from Veterans Services of the Carolinas

Phone: 855-962-8387
Email: vsc@abccm.org

Veterans Services of the Carolinas

Veterans Services of the Carolinas helps veterans, service members and families connect with support for housing, employment, health care and community reintegration.

This can be a useful starting point for veterans or caregivers who are facing more than one urgent need, including housing instability, health care questions, unemployment or difficulty navigating available services.

Phone: 855-962-8387
Email: vsc@abccm.org

Women Veterans Call Center

The Women Veterans Call Center helps women veterans navigate VA services, connect with local women veterans program managers and get answers about VA health care, benefits and support.

Call or text: 855-VA-WOMEN
Call or text: 855-829-6636

Hours:
Monday-Friday: 8 a.m.-10 p.m. ET
Saturday: 8 a.m.-6:30 p.m. ET
Closed federal holidays

The service is free and confidential. Women veterans may call for themselves, and a friend, family member or caregiver may call on their behalf.

The Women Veterans Call Center can help with questions about VA health care, local women’s health contacts, maternity care coordination, benefits, disability ratings, prescriptions, appointments, homelessness, military sexual trauma and other concerns.

VA Asheville women veteran care

Women veterans in Western North Carolina can also contact VA Asheville women veteran care for help connecting with local services.

VA Asheville women veteran care

Women Veterans Program Manager: Kimberly W. McDowell, RN, BSN, CAPA, CPAN
Phone: 828-298-7911, ext. 15208
Email: kimberly.mcdowell1@va.gov

Military sexual trauma support

Veterans who experienced military sexual trauma can seek support through VA. VA says veterans can contact their nearest VA medical center and ask to speak with the MST coordinator.

VA military sexual trauma resources

Veterans can also contact the Women Veterans Call Center or a Vet Center for help finding support.

Vet Center Call Center

VA Vet Centers offer confidential counseling and support for eligible veterans, service members and families in a community-based setting.

Vet Center Call Center: 877-927-8387

The Vet Center Call Center is available 24/7 for veterans, service members and families who want to talk with someone about military experience, transition after service, trauma, grief or readjustment.

If you are trying to help a veteran

If you are a spouse, family member, friend, caregiver, coworker or neighbor concerned about a veteran, you can still reach out for help.

You can:

  • Call 911 if there is immediate danger
  • Call 988 and press 1 to reach the Veterans Crisis Line
  • Call VA Health Connect at 855-679-0074 if the veteran is enrolled in the Western North Carolina VA Health Care System
  • Call the National Call Center for Homeless Veterans at 877-424-3838 if the veteran is homeless or at risk of homelessness
  • Call the Women Veterans Call Center at 855-829-6636 for questions related to women veterans and VA services
  • Contact Veterans Services of the Carolinas at 855-962-8387 for help navigating multiple needs

When possible, write down the veteran’s name, location, phone number, immediate concern and whether they are enrolled in VA health care. Do not wait to call for emergency help if someone is in danger.

Explore the Veterans Guide

The 828newsNOW Veterans Guide includes local and regional resources for veterans, military families and caregivers in Asheville and Western North Carolina.