Veteran housing help in Asheville and Western North Carolina

Veterans and military families in Asheville and Western North Carolina can find housing support through VA programs, local shelters, transitional housing, permanent supportive housing and nonprofit organizations that help veterans avoid or recover from homelessness.

This guide is designed as a starting point for veterans, family members and caregivers looking for emergency shelter, rental assistance, housing navigation or long-term housing support.

Start here for housing help

If someone is in immediate danger, call 911. If a veteran is homeless or at risk of homelessness, start with the National Call Center for Homeless Veterans or a local veteran housing provider.

National Call Center for Homeless Veterans

The National Call Center for Homeless Veterans provides free, confidential support 24/7 for veterans who are homeless or at risk of homelessness.

Call: 877-4AID-VET
Call: 877-424-3838

The call center connects veterans with trained counselors who can help identify nearby VA and community resources for housing, shelter and other support.

Family members, caregivers and community members may also call if they are trying to help a veteran who is homeless or at risk of losing housing.

VA Asheville homeless veteran care

VA Asheville homeless veteran care helps veterans who are homeless or at risk of becoming homeless because of financial hardship, unemployment, addiction, depression, transition from jail or other challenges.

VA Asheville may help connect veterans with:

• Immediate food and shelter
• Transitional or permanent housing
• Financial support to prevent homelessness
• Treatment for addiction or depression
• Health and dental care
• Job training
• Life skills development
• Education support
• Help with justice system navigation

Charles George VA Medical Center
1100 Tunnel Road
Asheville, NC 28805

Main phone: 828-298-7911
VA Health Connect: 855-679-0074

Veterans Restoration Quarters

ABCCM Veterans Restoration Quarters provides emergency shelter, transitional housing and permanent supportive housing for veterans in Asheville.

Veterans Restoration Quarters
1329 Tunnel Road
Asheville, NC 28805

Phone: 828-259-5333
Veterans Intake Line: 828-398-6622
Email: vrq@abccm.org

ABCCM’s Veterans Restoration Quarters provides transitional housing, emergency shelter beds and permanent supportive housing for veterans.

Veterans who need shelter or housing support should call the Veterans Intake Line to ask about availability, eligibility and next steps.

Transformation Village

ABCCM Transformation Village provides transitional housing for women, mothers with children and veterans in Asheville.

Transformation Village Intake Line: 828-398-6920

Call the intake line to ask about eligibility, availability and the application process.

Veterans Services of the Carolinas

Veterans Services of the Carolinas helps veterans, service members and families connect with support related to housing, employment, health care and community reintegration.

Phone: 855-962-8387
Email: vsc@abccm.org

This is a starting point for veterans and families who are facing more than one need, including housing instability, job loss, health care concerns or difficulty navigating benefits and services.

Supportive Services for Veteran Families

Supportive Services for Veteran Families is a homeless prevention program that helps veterans and their families maintain current housing or find new, affordable housing.

The program may help eligible veterans and families with:

• Case management
• Housing search assistance
• Help obtaining VA benefits
• Rental assistance
• Utility payment assistance
• Security deposit help
• Coordination with community resources

Veterans Services of the Carolinas says its SSVF program is a 36-county regional effort to improve housing stability for low-income veteran families and help end veteran homelessness.

Phone: 855-962-8387
Email: vsc@abccm.org

Homeward Bound of WNC

Homeward Bound of WNC provides homeless services, permanent supportive housing, rapid rehousing and homelessness prevention in Buncombe County.

Homeward Bound’s Get Help page says the process starts at AHOPE, where people can meet with staff to discuss housing needs and the urgency of assistance.

AHOPE Day Center
19 N. Ann St.
Asheville, NC 28801

AHOPE may provide showers, mail receipt, phone service, a place to rest and help beginning the housing support process. Veterans who are not sure which housing resource fits their situation may be able to start here or with a veteran-specific provider.

Buncombe County homelessness resources

Buncombe County homelessness resources includes information for people who are homeless or at risk of homelessness in Buncombe County.

The county says people who need immediate help accessing community resources, including homelessness and food support, can call 211.

Call: 211

Buncombe County also provides information about Code Purple, the coordinated cold-weather response that provides emergency shelter for unhoused people in Buncombe County and Asheville during severe winter weather.

N.C. Department of Military and Veterans Affairs housing assistance

The N.C. Department of Military and Veterans Affairs housing assistance page lists housing resources for veterans, including Veterans Restoration Quarters in Asheville and other housing support programs.

Veterans and family members can use the state page as a starting point for housing assistance, state veterans resources and referrals.

When to ask for housing help

Veterans and family members should consider reaching out for housing support if:

• A veteran is sleeping outside, in a vehicle or in another unsafe place
• A veteran is staying temporarily with friends or family and has no stable housing
• A veteran has received an eviction notice
• A veteran is behind on rent or utilities
• A veteran needs help with a security deposit or moving into housing
• A veteran is leaving jail, treatment, a hospital or another institution without stable housing
• A veteran’s caregiver or family member can no longer safely provide housing
• A veteran is at risk of losing housing because of job loss, illness, disability or financial hardship

Do not wait until the situation becomes an emergency. Many housing programs are designed to help prevent homelessness before someone loses housing.

What to have ready when you call

If possible, have this information ready when contacting a housing provider:

• Veteran’s full name
• Current location and phone number
• Immediate housing situation
• County of residence
• Whether the veteran has a safe place to sleep tonight
• DD214 or discharge paperwork, if available
• Photo ID, if available
• VA enrollment or benefits information, if available
• Income information
• Eviction notice, lease, utility bill or other housing documents, if applicable
• Names and ages of family members in the household, if applicable

Do not delay calling because paperwork is missing. Housing providers can explain what is needed and what options may be available.

If you are trying to help a veteran

Family members, caregivers, friends, landlords, case workers and community members can help a veteran take the first step.

You can:

• Call 911 if there is immediate danger
• Call the National Call Center for Homeless Veterans at 877-424-3838
• Contact VA Asheville homeless veteran care through the Charles George VA Medical Center
• Call Veterans Restoration Quarters at 828-259-5333 or the Veterans Intake Line at 828-398-6622
• Contact Veterans Services of the Carolinas at 855-962-8387
• Call 211 for local community resources in Buncombe County and surrounding areas

When possible, ask the veteran for permission before sharing personal information. If someone is in danger, call emergency services.

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