North Carolina Attorney General Jeff Jackson is suing Dollar General, citing that the company is overcharging its customers.
According to an Oct. 27 news release, Jackson said he’s suing the company for raising prices for many of their products without updating the sticker price on shelves.
He said in his lawsuit that people are paying higher prices at the register without realizing it.
“We’re suing Dollar General because they’re ripping people off, and they know it,” said Jackson said in the release. “People should be able to trust that the price they see on the shelves is the price they’ll pay. But Dollar General has been breaking that trust. They’ve failed state inspections and been told over and over to fix these mistakes. They haven’t, so we’ll see them in court.”
North Carolina has the second-highest number of Dollar General stores in the country – over 1,000 stores, at least one in nearly every town, according to the release. In many places in rural parts of the state, Dollar General is the only local option for basic goods, food and supplies. Â
While this lawsuit is pending, Jackson advised shoppers to check their receipts before leaving the store. If the price is more the shelf price, ask the store to correct it. Customers can file a complaint with the N.C. Department of Agriculture and Consumer Services’ Standards Division via the online complaint form or call 984-236-4751.
“Dollar General is well aware of the overcharging issue at its stores and has had ample opportunities to make sure that its sticker prices match its checkout prices. Its stores have failed thousands of state pricing audits and have received almost 30,000 complaints about stores not honoring the listed price,” Jackson’s lawsuit alleges.
